Thomas Concrete Group has supplied ready mixed concrete for almost 50 years. Thomas Concrete Group produces 3,5 millions cubic metres concrete each year and has 1.500 employees. Turn over 2002: 315 MEUR. Thomas Concrete Group operates in Sweden, United States, Germany and Poland. The Thomas Concrete Group management objectives stated 2001 was to have a more customer oriented outlook, focus on market conditions and not production conditions, to have an IT based support to be able to follow the profitability in business and on different levels be able to map the customers purchase behaviour. To be able to achieve this a central IT solution was needed to be able to connect the different applications within the IT enviroment wich each other, with full control and tracability of handled data. In strong competion iCore Process Server was choosen.