Responding to COVID-19 – iCore remains fully operational

With regards to the situation with Covid-19 iCore have implemented proactive actions to secure the health of our employees and the continuity and support to our customers and partners. It is also key for us as an employer to take our responsibility to contribute to the overall public health in this situation, trying to delay the spread of the virus and help "flatten the curve".

We have implemented a Corona virus policy following the public health recommendations. We have also implemented strict traveling restrictions and directives for all employees to work from home to greatest possible extent to minimize the spread of the virus. As most of our employees are used to and are regularly working from home, it is business as usual, as iCore remains fully operational during this time.

Besides the health of our employees, the most important thing for us is to secure the support to our customers and partners.

We have digital tools in place to maintain our business and the support to our customers without physical meetings. Our support organization is used to working online and remotely and will continue with that.

It is important to keep the momentum and drive ongoing projects together with our customers and partners, supporting them in the best way during this situation. Until the situation is under control we will continue to do so using digital technologies, running communication and meetings via Microsoft Teams (or other online tools), phone, e-mail and chat functions.

We are continuously monitoring the situation and update our policies based on the development. Plans are in place to ensure that we can continue to deliver the highest level of quality service and execution under these unique circumstances. And we believe that it is more important than ever to keep a close dialogue with you, our customers and partners.

Our thoughts are with the people and organizations who have been affected by Covid-19 and we appreciate the healthcare workers, local communities and governments working to contain COVID-19.

If you have any questions or concerns just give us as a call or send an e-mail!

Mikael Boquist

Chief Executive Officer
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