The right to be in the right place, at the right time

In the logistics process, there are often several actors involved. For example, there may be several different suppliers who send goods to a warehouse that is transported by different forwarders via ship, air, rail and truck.

A large number of actors, combined with high demands on traceability, naturally places high demands on cooperation between the actors' systems. An additional important factor is that it should be easy to add new partners to the system solution, for example a temporary supplier or a new customer, in order to reduce manual work.

In terms of data, a modern transport and logistics company relies on data on shipping routes, delivery times, fuel consumption, vehicle service, etc. By analyzing this data, companies can identify areas for improvement and optimize their operations to reduce costs and improve customer satisfaction.

IT systems must work together

In order to have efficient logistics chains, it is important that all parties' IT solutions work together effectively. The systems need to be integrated, which can be a challenge as some have standard solutions, and others are specially developed according to their needs. In addition, there is the need to also integrate internal systems, such as the business system and the CRM system, into an efficient whole.