Integrated case management!
Jira software is designed to enable software teams to plan and release high-quality software.
Process automation and optimization
Always on - 100% automated solution - no manual work in the core processes. Total cost of ownership is reduced by more than 25%.
Visibility and control
Get a complete overview of your processes, increase business intelligence and predict problems before they occur.
Grow over time
Standardize the sharing of customer data - Easily add or remove applications and business processes. Become more flexible and create the basis for continuous change. Create synergies with other stakeholders.
Jira is a task management system that includes both case management and project management. The integration of iCore and Jira Atlassian allows your business to synchronize and retrieve data from iCore or third parties, and easily present this in JIRA to all levels of your organization (IT, Business, Finance, C-levels, etc.). Data can of course also be downloaded from Jira and shared with iCore and other applications.
Event-driven flows in iCore, combined with standardized ticket management in JIRA, enable scalable solutions where data retrieved from different endpoints is modified and/or presented in different directions.
All iCore accelerators include built-in functionality for data transformation, process automation, monitoring and alarming. Data retrieved from various data points is processed, enriched and validated in iCore, from where it can be presented using JIRA's standard ticket methods, for example:
- Search
- Create
- Add a comment
- Download comment
- Attach file
All iCore accelerators include built-in functionality for data transformation, process automation, monitoring and alarming.
Do you want to know more about how you can integrate Jira?