Service providers are challenged with finding new opportunities for growth, while facing shifting demand, increased availability and competition. They need to keep up with customer expectations, technology and competitors. In short, they need to become more digital.
From personalized service to connected infrastructure, digital is redefining the competition and transforming how the engaged customer wants to work, how to manage assets and empower employees. Companies that successfully manage to reap the benefits of the digital age and take control of their data will have a competitive edge.
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Data analyst company Bisnode Sweden has spent the last years consolidating 17 companies into one. They are now focusing on improving their processes, using agile methods and working closely with company management and day-to-day operations.
Bonnier Solutions is a service company that works with administration for the entire Bonnier Group. The company uses iCore to facilitate payroll and finance administration.