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iCore solved e-commerce challenges for Bergans of Norway

Bergans of Norway needed to find a flexible and future-proof e-commerce solution. Based on personal recommendations, the company decided to entrust iCore with its business-critical processes. Thanks to the iCore Cloud integration platform, the commissioning of Bergan's various systems was problem-free.

- We realized that we were behind our competitors technologically. With iCore, we've got a modern solution that we are delighted with, says Espen Jensen, Chief Integration Officer at Bergans.

Bergans of Norway has a long tradition of producing and selling outdoor equipment. The company started as a manufacturer of backpacks 110 years ago. Today, they have a wide selection of products, from clothing to sleeping bags and high-quality tents. A large portion of their sales takes place online.

- Selling online requires many systems to work together. We have the ERP system, the warehouse and logistics systems, the product information system, the payment system, etc. It's enough that one of them fails, and our webshop practically shuts down, says Espen Jensen.

"Selling online requires many systems to work together. It's enough that one of them fails, and our webshop practically shuts down".

Until now, Bergans' e-commerce solution has been built on individual integrations between systems. When they wanted to replace a system, the connection between systems needed to be completely redesigned, costing both time and money. The new integration platform makes adding and replacing applications and functions much more manageable. For Bergans, this means increased security and a more frictionless business process.

- Now that the system is up and running, we notice the difference. Today, we control the entire chain with all its processes, from product manufacturing to delivery. Our day-to-day operation has become easier, says Espen Jensen.

Espen Jensen believes that many companies in a similar situation would benefit from a more flexible solution. When the team at Bergans began investigating their options for the future, Espen approached friends and acquaintances in his personal network. The name that kept coming up was iCore.

"Now that the system is up and running, we notice the difference. Today, we control the entire chain with all its processes, from product manufacturing to delivery. Our day-to-day operation has become easier".

- iCore had received consistently good references, that's why I got in touch with them. The recommendations turned out to be well deserved. With their professional attitude, iCore immediately made a good impression on us and when we started working together we noticed they were really nice people. We started with some integration flows as a test and they turned out well. The goal is to move all our integrations to the iCore platform, which will take some time but we are well on our way, says Espen Jensen.

Annika Jörs

Marketing Coordinator & Inside Sales
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